Business Operation Analyst

Join J&T Cargo as a Business Operation Analyst and become a key driver of operational excellence in Southeast Asia's dynamic logistics landscape. This critical role bridges the gap between complex business processes and actionable insights, enabling data-driven decisions that optimize efficiency. In Jakarta Utara, you'll be part of a team that ensures seamless operations across J&T Cargo's vast network, leveraging tools like SAP and Power BI to transform raw data into strategic advantages.

Every day, you'll analyze operational data to identify bottlenecks, propose process improvements, and support decision-making that enhances service quality and customer satisfaction. With J&T Cargo's commitment to innovation and growth, this is your chance to make a tangible impact in a rapidly evolving industry.

📋 Tanggung Jawab Pekerjaan

• Analyze and interpret complex operational data to identify trends and opportunities for improvement.
• Develop and maintain dashboards and reports using Power BI to support data-driven decision-making.
• Collaborate with cross-functional teams to streamline processes and enhance operational efficiency.
• Monitor key performance indicators (KPIs) and provide regular reports to senior management.
• Participate in process improvement initiatives and implement recommendations.
• Ensure compliance with industry regulations and internal policies.
• Provide training and support to operational teams on data analysis tools and best practices.
• Stay updated with the latest industry trends and technologies to drive continuous improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Economics, or a related field.
• Minimum 3 years of experience in a business operations or data analysis role, preferably in the logistics or supply chain industry.
• Proficient in using data analysis tools such as Power BI, Excel, and SQL.
• Experience with ERP systems, particularly SAP, is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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